State bus terminal to have centralised system

Nazri (centre) showing an express bus ticket that he bought via the CTS. Looking on are Md Yusof (left) and Tan.

AS OF April 15 next year, Melaka Sentral bus terminal will implement a centralised ticketing system (CTS) similar to Terminal Bersepadu Selatan (TBS) in Kuala Lumpur and Larkin Sentral bus terminal in Johor Baru.

Melaka Sentral Sdn Bhd (MSSB) chairman Nazri Abu Kasim said the system would allow passengers taking express buses from the terminal to purchase their tickets via kiosks, integrated ticketing counters and online platforms.

He said 20 kiosk machines and eight ticketing counters would be set up at Melaka Sentral from April 1 next year.

“Passengers can buy tickets from any express bus operators at the kiosks and ticketing counters.

“They can choose their preferred seats from the CTS touchscreen monitors that will also display other information such as pricing and the names of express bus companies,” he said after witnessing the signing of an appointment offer letter between MSSB and NSS IT Solution Sdn Bhd (NSSIT) at the bus terminal in Peringgit, Melaka.

MSSB general manager Md Yusof Abdullah signed on behalf of the company while NSSIT which provides the CTS was represented by its chief executive officer Kenny Tan.

Nazri said the number of kiosks and counters would be added as needed.

He hopes the system can help reduce touting activities and public complaints against express bus companies operating at the terminal.

“A Terminal Operation System (TOS) where only express buses with a Radio Frequency Identification system will be allowed to enter and exit the terminal will be implemented on April 1,” he said.

Nazri added that the upgrading work for the CTS and TOS were expected to be carried out by the vendor beginning next January and that the project involved a cost of almost RM5mil.

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