In one week, Chim Mi Kee began selling new items online and had her reputation tarnished by a scam.
Chim, 28, runs a dropship business where she sources for items from suppliers and sells them to her customers.
Last month, she was approached over Facebook by an online supplier of Hello Kitty goods who goes by the name of 'Apple', and she agreed to be a middleman.
Chim received orders from about 120 interested customers, where some liaised with her and others chose to deal with the supplier directly.
RM14,000 worth of goods were booked and paid for but only one customer received the goods purchased.
Chim said when she contacted the supplier, all sorts of reasons were given for the delay, from poor connection to track items to the supplier going into labour.
Since then, Chim was pressured by her customers, threatened and had negative comments thrown at her online, leaving her no choice but to stay offline and away from her business for the time being.
A police report was filed early this month and she has returned RM900 to customers who dealt with her directly upon the advice of police officers.
Seri Kembangan assemblyman Ean Yong Hian Wah, who held a press conference highlighting the matter, said the same supplier was reported to be the culprit behind another scam.
“In October, it was reported in the news that the same supplier duped people by fronting as a wedding organiser.
“It should not be difficult for the police to track down the supplier since the person’s full name and account details have been listed in the report.
“I hope the police will take action and not treat it as an unimportant case,” he said.