KUANTAN: Convenience and user-friendliness in paying bills are the major characteristics of Tenaga Nasional Berhad’s (TNB) new smartphone application, myTNB.
TNB distribution division senior general manager of customer service Kamaliah Abdul Kadir said the new app will allow users to monitor multiple accounts.
“So you can not only monitor your house electricity bill but if you are sponsoring your family members or even your surau, you can access the bills through just one app,” said Kamaliah after the official launch of the myTNB app at Universiti Malaysia Pahang here recently.
“And if you are a landlord, you can monitor the electricity bills of your tenants and check if they have made payments also.”
She added that with the app, users can get notifications that their bill is ready and if there are overdue payments.
She said other services would be introduced over time.
Kamaliah said users can also use the app to pay their bills with their credit cards.
Also present was Energy, Green Technology and Water Ministry (Kettha) secretary-general Datuk Seri Dr Zaini Ujang who was hosting the TN50 and Sustainable Development Goals 2030 dialogue with 1,500 students.
He said the plans were important for the country to comply with the Paris Agreement.
“We do not want our country to be behind in achieving the Sustainable Development Goals because this is what investors look for in countries when deciding to come here, so we need to become a low-carbon emission community,” said Dr Zaini.
He added that TNB had already started to replace all the current street lamps with LED lamps in the country and it targeted to complete the task by 2020.
He said LED lamps would not only reduce carbon emissions compared to the current high pressure sodium vapour lamps but also reduce energy usage as well as provide increased brightness.
“And if we can all adopt simple practices like going to the mosque by walking, we will not only reduce carbon emissions but also reduce traffic congestion and at the same time, get some exercise,” said Dr Zaini.
“It is a small thing but small things like these make a big impact.”
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