Workshop participants learn techniques on managing stress

Dr Avnesh speaking to participants of the Winning in Peace workshop held in Damansara Utama.

ALL the money in the world is of no use if you don’t take care of your health and relationships.

Dr Avnesh Ratnanesan, 43, who grew up in Malaysia and is now living in Bondi, Sydney, shared some tips with an exclusive audience, showing them how to ignore negative influences and start “looking within” instead of focusing on external gains.

Speaking to a group of 60 participants including healthcare professionals and corporate executives at Damansara Utama, Petaling Jaya Dr Avnesh’s workshop on “Winning in Peace” showed the importance of being “cool under stress”.

The techniques he taught were especially useful in improving family and social relationships as well as for those in the medical profession interacting with patients and customers.

“If you meditate, no one can disturb your peace of mind. In fact, with meditation, you will be enlightened to help others.

“Meditation can reduce stress and improve health. A simple technique – closing your eyes and breathing deeply – practised for as few as 10 minutes per day can help you control stress.

“It can decrease anxiety, improve cardiovascular health and achieve greater capacity for relaxation,” said Dr Avnesh, who is also the chief executive officer of Australian healthcare technology firm Energesse.

The company is growing its presence in Malaysia after a successful foray into Australia and the United States.

He said among the solutions that Energesse was introducing to the Malaysian market is the Membership Engagement Services (MES) Experience software platform which collects patients’ feedback and reports in real time.

“Combined with our training programme for hospitals, this platform enables front-line staff to manage complaints and respond quickly.

“Our solution empowers front-line staff to understand issues at the granular level and make effective improvements for patients, consumers and their families,” Dr Avnesh said.

The holistic programme introduces proven techniques in human psychology and personal development.

For healthcare organisations, it creates positive behaviour change and work culture improvement for staff and patients.

“Techniques such as meditation are proven to reduce anxiety and stress and improve your overall well-being. They can also enhance focus and concentration to boost productivity”.

“At an emotional level, meditation can also reduce anger. Studies and research suggest meditation can help modulate your body’s response to anger,” said Dr Avnesh.

“We see Malaysia as having potential to upgrade hospital services and patient care,” he added.

Dr Avnesh believes Malaysia has strong potential in medical tourism thanks to the availability of highly trained doctors and specialists, as well as English-speaking medical staff.

He was recently awarded the inaugural Energesse Patient Experience Award by Bagan Specialist Centre in Penang for his effort in promoting Malaysian healthcare among international networks and proposing frameworks to improve patient-centric care in Malaysian private hospitals and the public sector through the Health Ministry.

Law intern Vischaal Yogaratnam who attended the talk said: “It was very insightful and Dr Avnesh used many simple analogies and explanations to paint a clearer picture of topics such as meditation.”

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