Seminar addresses challenges faced in meeting growing demand from the public

A group photo of senior civil servants attending the two-day leadership seminar.

KUCHING: The state civil service has been undergoing Transfor-mation over the past few years to bring more efficiency and new levels of service to the people.

Much of this has revolved around new technology and digitisation but there is also a strong focus on reforming government agencies to deliver better results, improve user satisfaction and speed up processes such as decision making.

In line with this, an open source leadership seminar was organised by the human resources unit of the Chief Minister’s Department and the Leadership Institute of the Sarawak Civil Service to improve the capability of civil service leaders to meet the pace of change.

The seminar, which was attended by some 100 senior civil servants, aimed to address some of the challenges in meeting the growing demand for competent leaders in all areas of government.

“Delivering these government initiatives has required not just digital transformation but also transformation in people and especially in leadership. The human factor is key to successful change,” State Secretary Tan Sri Morshidi Abdul Ghani said when opening the seminar.

“The state civil service has no choice but to be an overcomer in this disruptive age. I firmly believe if we are instilled with the right vision, purpose and values, leadership will be the driving force that ensures success and sustainability in all our government transformation initiatives for the rakyat,” he added.

While citing the need to adapt to changes posed by rapid technological advancement and the emergence of the digital economy, Morshidi said leaders in the government must also be adaptable to market conditions.

“There is a need for government leaders to thrive and overcome. Leaders must value growth, learning and experience.

“Growth mindset is key, as opposed to fixed mindset. They say great leaders are great learners. Therefore the journey of learning and growth never ends,” he said.

Morshidi added that “hyperawareness”, informed decision-making, agile integration, speed and value should be the hallmarks of good and effective leaders in the service.

Themed “Open Source Leadership: Reinventing Management When There’s No More Business As Usual”, the two-day seminar was tailored for leaders in the public sector.

The main speaker was Iclif Leadership and Governance Centre chief executive Rajeev Peshawaria, who is a regular writer for Forbes.

“Whether we like it or not, the open source era is upon us. Rather than trying to resist the megatrends shaping society, we will all be better off accepting the new reality and asking what we need to change about ourselves and our organisations to survive and thrive,” he said.

The seminar also included breakout sessions for participants to explore innovative approaches to succession planning in the open source era and a deeper understanding of personal leadership.

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