Seminar addresses challenges faced in meeting growing demand from the public

A group photo of senior civil servants attending the two-day leadership seminar.

KUCHING: The state civil service has been undergoing Transfor-mation over the past few years to bring more efficiency and new levels of service to the people.

Much of this has revolved around new technology and digitisation but there is also a strong focus on reforming government agencies to deliver better results, improve user satisfaction and speed up processes such as decision making.