Offering prepaid users more value for their money


  • Metro News
  • Friday, 15 Sep 2017

Influencers (from left) Adam Shamil, Eyka Farhana, Michiyo and Ucopp lend their support to the redONE prepaid plan relaunch at redONEs headquarters in Puchong.

redONE Network Sdn Bhd’s (redONE) prepaid plan enables users to stretch their data by up to 20.5GB with RM50 a month.

The mobile virtual network operator (MVNO) company aims to share the experience of its postpaid plans with prepaid users.

“We took the time to learn what consumers in the market want before reintroducing it, and realised that having more data will give the best digital experience to users,” said redONE chief sales officer Ben Teh.

He said the prepaid plan was upgraded to allow users control over their digital needs and social lifestyle, be it more calls or Internet allocation.

The plan retails at RM10, where users will automatically get one-time activation data of 1.5GB, including 500MB 4G LTE data and 1GB basic internet, and 30 days of credit validity.

It is also preloaded with RM6 airtime credit to either make calls or purchase extra data.

The 1.5GB data will be credited to users monthly, as long as they keep their SIM active.

In addition, the plan allows unlimited free voice calls among all redONE prepaid users, even when they have run out of credit.

The plan also offers free 4G LTE data with every reload starting from RM10 where users will receive 1GB of 4G LTE data, with 100MB credited daily for 10 days.

Subsequently, a reload of RM20 gives users free 4GB of LTE Data where 200MB is credited daily for 10 days, while RM30, RM40 and RM50 will get users free 9GB of 4G LTE data, where 300MB is credited daily over 30 days. To get the 20.5GB data with RM50, Teh explained that customers first need to purchase the prepaid pack with free 1.5GB data.

“They then need to reload RM50 credit and will automatically get 9GB of 4G LTE data free.

“With the RM50 reloaded credit, they can purchase the monthly data top-up of RM50 which gives them additional 10GB to use,” he shared.

Teh said existing prepaid plan users would also be automatically changed to the new plan with no additional costs incurred.

During the relaunch event, Teh also announced that redONE will be expanding its services beyond the country.

“We’ve signed with StarHub in Singapore and redONE Singapore is slated to launch at the end of the year.”

“Indonesia will be next as we plan to launch in the first quarter of next year.”

He said they are targeting to expand to Vietnam and Thailand in 2018, and Philippines and Myanmar in 2019.

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