No more lines at govt clinics

Dr Hilmi (right) presenting the certificate of appreciation to retiring staff M. Paramasivam during a Perak Health Department event in Ipoh. Also present was Perak Health Department director Datuk Dr Hassan Merican (second from right). — SAIFUL BAHRI/The Star

QUEUING up to get a number to see a doctor at government health clinics is soon to be a thing of the past.

Deputy Health Minister Datuk Seri Dr Hilmi Yahaya said the ministry was in the midst of carrying out a pilot project for patients to use an online application to get their numbers for an appointment with doctors.

He said currently in some clinics, patients could be seen lining up at 6am to get an early number.

Dr Hilmi said the pilot project was expected to start at the Seri Kembangan government clinic soon, and if the project is a success, it would be implemented nationwide.

“With the online application, people no longer need to wait at clinics early because with a mere click on their handphone, they will be able to get their numbers.

“The application will also inform them about the current number being called, and therefore they are able to make adjustments to reach the clinic on time for their appointment,” he told reporters after handing out certificates of appreciation to 333 staff from the State Health Department who retired this year.

On a related matter, Dr Hilmi said the ministry also planned to incorporate immunisation records for children into their MyKid.

He said currently parents were given a booklet with the health and immunisation records for their children.

“Not only does the government spend millions a year to print the booklets, but, due to some parents misplacing or not bringing the booklet each time their child needs a vaccination, it is difficult for health personnel to keep track of the records.

“Last year there were five deaths due to diphtheria and the patients either did not receive the immunisation or the vaccination dose was incomplete.

“So, it is time that the chip in the MyKid card, which has space for a health section, be fully utilised,” he added.

Dr Hilmi said if the pilot project for the MyKid card was a success, it would be extended to the MyKad for adults.

He said with the information stored in the MyKid card and in a backup system in the ministry, even if someone lost their MyKid card, the ministry would have all the necessary information.

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Metro , Perak , government clinics


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