Sunway Malls chief operating officer Kevin Tan (second from left) with former flight attendants turned customer care executives, (from left) Loke, Chai and Tsu.
SOARING to new heights in customer service excellence, a fleet of flight attendants recently decided to be grounded by joining Sunway Pyramid’s Customer Care team.
Sunway Malls chief operating officer Kevin Tan said with the new and improved Customer Care team, the concept of shopping mall customer service was elevated with a dash of charm and elegance.
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