The service centre engineers were tested on their product and technical knowledge and skills by repairing Samsung products including smartphone, printer, audio visual, air-conditioner, washing machine and refrigerator.
CUSTOMER service is one of many aspects that is not to be taken lightly at Samsung Malaysia Electronics Sdn Bhd.
The company recently organised a 3S Smart Service contest for its service centre and call centre staff nationwide as part of an ongoing commitment to provide top notch after-sales service.
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