OVERFLOWING manholes are causing much inconvenience for thousands of residents at Bandar Botanic, Klang.
More than 1,000 manholes in the township are overflowing and the authorities are having a tough time containing the mess.
A spokesman from Indah Water Konsortium (IWK) said the malfunction of the sophisticated vacuum sewerage chamber system at Bandar Botanic was the main cause of the problem.
The situation had left the more than 25,000 residents in the neighbourhood unhappy as they were forced to cope with other problems including overflowing toilets and the foul stench in their homes.
Bandar Botanic Residents Asosociation (RA) president Jacob Mathews said all residents staying in Bandar Botanic, Ambang Botanic 1 and Ambang Botanic 2 were affected.
He said there were more than 4,000 households in Bandar Botanic and about 1,800 in Ambang Botanic 1 and 2.
At Bandar Botanic, Mathews said the manholes were at the backlanes of the houses while at Ambang Botanic 1 and 2, the manholes were located at the roads in front of the houses.
“The residents are having a tough time coping with the sewerage problem.
“The toilets in the homes and manholes get clogged because of the ineffectiveness of the vacuum system and it would remain like that until the discharge was manually sucked out of the manholes,” he said.
He noted the problem had existed almost from the time residents moved in and they were fed up with the issue.
He also said that the association often received phone calls from residents who complained about the sewage problem in their homes and overflowing manholes outside their houses, adding that the situation was getting worse.
Unlike the conventional system, the manhole covers of the vacuum chamber are built in with valves to trigger the suction each time toilet waste is channelled into the manholes.
The IWK spokesman said the sewage from the manhole was supposed to be channelled into the decentralised pump stations before flowing into the sewerage treatment plant in the township.
According to Mathews, National Water Services Commission (SPAN) had engaged an independent consultant to conduct a study on the matter and the three-month study ended on Sept 14. However, he said, the report from the consultant had not been released yet.
“We want to know the outcome of the study,” he said.
Ambang Botanic 1 RA chairman Alex Lum said the area, which had 844 houses, were in a terrible condition because of the overflowing manholes.
He said the problem was getting from bad to worse.
“IWK and developer Harum Intitisari Sdn Bhd had deployed several trucks to go around draining the overflowing manholes,” he said, adding that some 500 residents held a meeting recently over the situation.
Houseowner Datuk Tee Kian Huat said he was unhappy over the irregular services provided by IWK.
He said the IWK trucks were not there regularly and did not carry out a proper job as they often rushed from one area to another.
“We feel very uncomfortable in our homes and we cannot go for a walk either. The sight of manholes overflowing with discharge gives a negative image of the area,” said Tee, who lives in Ambang Botanic 1.
Choo Teck Heng, from Jalan Tekoma 2, said it was high time that a permanent solution was sought.
He said it was unacceptable for the residents to go through the stress of coping with the sewage problem on a daily basis.
Another Ambang Botanic 1 resident, Dr Law Koh Tiong hoped the report from the independent consultant would benefit the residents.
“We are looking forward to seeing the problem solved soon,” he said.
An official from Harum Intisari said the issue was being dealt with by SPAN and IWK.
“We are not responsible for the problem since we have already handed over maintenance services to the authorities,” he said when asked to comment on the issue.
Klang Municipal Council corporate communications head Norfiza Mahfiz said the council was aware of the problems faced by the residents at Bandar Botanic.
However, she said, IWK and SPAN were handling the problem as sewerage management was under those agencies.