MALAYSIA Airlines’ human resources department senior representatives paid a visit to its staff in Kathmandu, following the massive earthquake that hit Nepal.
Malaysia Airlines human resources director Zahrah Zaid and operations and industrial relations head Kamal Azran departed Kuala Lumpur to visit the airline’s local staff and its Ground Service Agents (GSA).
Most of the homes of the staff were destroyed in the disaster.
All 22 staff members were presented with financial aid and relief items to assist them while they brave through the aftermath of the earthquake.
During her visit, Zahrah had unexpectedly experienced the second earthquake.
“Malaysia Airlines sympathises and feels the suffering of the people in Kathmandu. One can only imagine their hardship of having to endure the aftermath of two earthquakes that have hit Nepal.
“On this trip, we too unexpectedly experienced the second earthquake and felt the tremors.
“It was really traumatising. Even more so for team members who had to face two powerful earthquakes and were worrying about their family members and friends while still carrying out their duties with much dedication and commitment.
“We are proud of our staff who have beaten the odds in making sure that Malaysia Airlines’ operations here run smoothly, despite the chaos caused by rescheduling of flights and having to arrange accommodation for stranded passengers.
“Their remarkable actions have reflected the true spirit of our airline as the national carrier to continuously deliver to our customers,” she said.
The visit was cut short due to the second earthquake and both Zahrah and Kamal were flown out of Kathmandu the same night.
Since the earthquake that hit Kathmandu, Malaysia Airlines has received overwhelming requests from around the world to assist the people of Nepal.
It had accommodated numerous requests to aid victims in Nepal, and the airline had allowed cargo space of more than 2000kg for necessities from donors to aid victims of the earthquake.