MIRI: The Federal Government had put in tremendous effort to improve the services of federal departments and agencies related to the civil service in Sarawak, and the rakyat can already feel the benefits from these marked improvements, according to State Assistant Minister for Communications Datuk Lee Kim Shin.
An application for passports and MyKad in Sarawak now would take only one or two hours to be accomplished, unlike before when it took days or weeks, he said.
The government was also setting up more one-stop centres in Sarawak where numerous federal departments and agencies were based so that the people could get things done with these departments in the comfort of one place, he said.
Speaking at a dialogue session here organised by the Public Services Commission (PSC) with some 500 job applicants, Lee – who is Senadin state assemblyman – said the Federal Government must be praised for having invested great efforts to improve its civil service departments in Sarawak.
“There are those who had been claiming that the civil service departments were slow in their services.
“That is no longer the case anymore. The Federal Government had put in tremendous effort and the rakyat is seeing the obvious benefits,” he said.
“Last time, it took days for a person to get his passport and MyKad application processed, but today, these documents are processed and ready within one or two hours.
“It is very clear that the Federal Government means business when it started on the government transformation programmes a few years ago.”
Lee said in terms of services, the quality and delivery system had improved by a vast margin.
“In terms of job vacancies, the civil service is also becoming more attractive to the young, including an increasing number of Chinese.
“This is a good sign that the public perception towards the civil service has vastly improved,” he added.
Also present the dialogue was PSC chairman Tan Sri Mahmood Adam.
The PSC is holding interview sessions to recruit new employees into the federal departments, such as Immigration, Customs, Educa- tion Ministry, police and the military.
Miri is the first place where the PSC is holding walk-in-interviews for job applicants.
Previously, those who wanted to apply jobs in government departments and agencies had to write in and then waited lengthy periods for numerous sessions of interviews and tests before they were considered.
Mahmood said that nowadays, the PSC was making it easier for interviews to be carried out, with the PSC officials going to the ground to meet those who wanted to join the civil service.
At yesterday’s interview session here, the majority were from the Chinese communities.
Lee urged community leaders from the various races to help get more youths to take up the many job opportunities available in the public sectors.