After four days of dry taps, affected households in the Petaling district finally saw water.
The areas which experienced water cuts were USJ 1 to USJ 26, Bandar Puteri Puchong, Taman Wawasan and Puchong Hartamas.
However, Syabas corporate communication and public affairs general manager Priscilla Alfred told StarMetro that Bandar Puteri Puchong was still at 75% recovery.
“We estimate full water supply in the area by the end of today,” she said.
In a Press statement, Infrastructure, Public Amenities and Agriculture committee chairman Zaidy Abdul Talib said investigations by The Selangor Water Management Authority (LUAS) and Selangor Department of Environment (JAS) revealed that the decline in quality of water was due to a factory in Sungai Purun, Semenyih, that did not comply to the Environmental Quality Act 1974.
“Investigations are still being carried out to identify other possible sources of contamination,” he said.
Though many residents are glad that water has resumed, they are still feeling the pinch of having water disruptions without prior notice.
USJ 3 resident Agelya Esvary, 19, said the first night was the toughest for everyone.
“Some of my neighbours were so frustrated they took their anger out on the Syabas operators who came to distribute water.
“They were angry not just because of the water cuts but also that they weren't informed when the water tanks would arrive,” she said.
Water trucks were seen in USJ 3 but she said many residents found it difficult to carry heavy buckets of water from one end of the neighbourhood to their houses each day.
Agelya said that her family had to travel to their relative's place in USJ 27 to take showers.
Over in USJ 11, M.Kasthuri, 51, said the water supply resumed at about 6am today, adding that it was tough because she couldn't do any cleaning or cooking.
“Also, many restaurants were closed for the holidays so we had to rely on the few restaurants that were open to buy food,” she said.
In USJ 12, Aron Raj said their water supply resumed on Tuesday night.
“The water pressure was very low but today it is back to normal,” he said.
The water disruption was untimely, as many people were getting ready for the Chinese New Year celebrations.
USJ 4 resident Josephine Tan said her family could not clean their house for the festivities.
“We usually clean our house days before Chinese New Year but because of the water cuts, we couldn’t do so before leaving for our hometown,” she said.
While others were affected, some took preventive measures.
Chris Liew, who resides in Taman Wawasan, said her family was not troubled by water cuts as they had extra water tanks.
“We managed to clean our house before leaving for our hometown,” she said.