Ten percent for my thoughts

To pay or not to pay? Customers are now standing up for their rights and refuse to fork out the service charge at restaurants.

I FREQUENTLY write this column while nursing a glass of teh tarik at a local restaurant. Recently, I noticed something new posted up next to the counter: “We are currently in discussion with the Domestic Trade, Cooperative and Consumerism Ministry on the implementation of the service charge. In the meantime, customers are expected to pay the 10% service charge.”