Businesses in Shinsaibashi, one of Osaka’s most tourist-heavy areas, are facing a slump as Chinese travellers shy away from Japan. — Pixabay
Denryu Lin, who runs about 80 vacation rentals in central Osaka, Japan is watching his business evaporate since late November as tensions between Tokyo and China’s Beijing escalate.
Over 600 bookings – more than 1,000 Chinese guests – have been cancelled through year-end, he said. “Everyone I know in real estate and the travel industry is struggling,” he added, underscoring a sense of sector-wide stress that could tip into a broader crunch if the pullback persists.
Osaka, Japan’s second-largest economic hub and one of the clearest symbols of the nation’s reliance on Chinese tourism, is bearing the brunt of the pullback. Kansai International Airport (KIX) has logged the steepest flight cuts nationwide, while hotels, retailers and restaurants face waves of cancellations.
Chinese visitors are Japan’s biggest spenders, accounting for a fifth of the nation’s ¥8.1 trillion (RM212.43bil) tourism revenue. Their sudden retreat – triggered by Beijing’s advisory after the Japanese prime minister’s Taiwan remarks – threatens one of the few bright spots for Japan’s economy.
China bookings for Osaka-bound for winter and early spring departures are down 55% to 65% – a sharper drop than the nationwide average, with KIX carrying a disproportionate share of cancellations, according to market researcher China Trading Desk.
Luxury spending by Chinese visitors in Osaka is projected to fall roughly by half to US$40mil to US$60mil (RM163.68mil to RM245.52mil) a month, it said.
Japan’s economic loss could reach ¥1.2 trillion (RM31.55bil) next year if travel freezes persist, Hiromu Komiya, an economist at the Japan Research Institute, said, adding that a quick easing of tensions could limit the damage.
The reversal comes after Osaka enjoyed a nearly 50% surge in Chinese arrivals earlier this year, fuelled by the six-month World Expo that boosted tourism across the region. Now, local reports and social media posts point to thinner crowds in Shinsaibashi and Shinsekai, once favourite haunts for Chinese groups, with tour buses disappearing and eateries reporting fewer customers.
Some hotels cite cancellation rates of 50%-70%, with Namba, a major transport and recreation hub in Osaka, hit the hardest, according to Osaka tourism office.
The pressure is expected to intensify heading into Lunar New Year, said JRI’s Komiya, adding winter destinations such as hot springs and ski resorts may feel the strain.
China has ordered the country’s airlines to reduce flights to Japan through March 2025. Even if routes return after March 2026, Japan may not fully regain market share as travellers shift to South Korea and South-East Asia, said Subramania Bhatt, chief executive officer of China Trading Desk.
“Japan can claw back maybe half to two-thirds of the lost Chinese volume over the following 12 to 18 months,” Bhatt said. “But the era of treating China as an endlessly reliable growth engine for Japan tourism and for places like Osaka in particular is over for now.”
That shift is forcing Japan to lean harder on other markets to fill the gap.
At Stargate hotel Kansai Airport in Osaka, Chinese customers have dropped 20 percentage points to 30% from pre-pandemic levels, said Jiro Kobayashi, director of rooms. The property is eyeing South-East Asia, Taiwan and South Korea to backfill demand, he said.
Kyoto’s Yojiya cosmetics chain reported a 10% drop in sales to Chinese in late November but offset losses with domestic demand.
Japan has been pushing its regions to broaden their visitor mix since post-pandemic reopening. Progress is uneven but visible. In Gifu, Chinese guests now make up 10% of stays, down from 41% in 2019, according to government data. In Shizuoka, that number has fallen to 45% from 71%.
Retailers are also adjusting. Matsuya’s flagship Ginza store saw duty-free sales fall about 15% last month from a year earlier, though overall sales dipped just 1.2%. Takashimaya posted a 3.1% duty-free decline but overall revenue rose 3.5%.
Drugstore chain MatsukiyoCocokara & Co, which derives about 6% of total sales from inbound travellers, said it has yet to see a major impact and remains focused on domestic demand.
The abrupt decline in Chinese tourism may ultimately help accelerate Japan’s pivot toward a more diverse visitor base, said Akiko Kohsaka, a senior researcher at JRI.
“It may prompt further shift in how regions position themselves in the market,” she said. “It’s important to lay the groundwork for the future.” – Bloomberg
