What are travellers’ priorities amid Covid-19?

  • Global
  • Friday, 25 Sep 2020

Tourists wearing face masks on a visit to the Dataran Merdeka, Kuala Lumpur. THE STAR/ Faihan Ghani

Wearing masks, taking precautionary measures such as social distancing and meticulous cleaning. Several months after the first Covid-19 outbreak, most people have a very clear idea of how they should behave to limit the spread of the coronavirus.

With regards to travelling, most of us are also expecting tourism professionals to follow strict safety protocols.

So say the results of a survey carried out by Travelport, a Britain-based provider of distribution and payment systems for the travel industry.

What are the health and safety protocols that would convince you that it is now safe to travel? For the people surveyed by Travelport, meticulous attention to the cleaning and disinfection of all potentially infected areas was the top-ranked criterion.

The measure was cited by more than 70% of respondents as their priority requirement for flights, hotel rooms and rental cars.

Most of us have also become used to disinfecting our hands before entering stores. This was also reflected in the survey with a majority of respondents expecting sanitiser dispensers or disinfectant wipes to be made available in hotels (70%), airports (69%) and on board planes (61%).

At the same time, people also want reassurance that they will be able to stay well apart when checking in for flights or picking up their bags. Social distancing is now a norm expected by 68% of those intending to travel via an airport and 66% of those booking hotels.

More surprisingly, a majority of travellers would like to see temperature checks for air travel. In spite of the fact that this kind of measure could ruin many people’s vacation plans, 66% want temperature controls at airport access points, and 70% would like them implemented for passengers who are just about to board planes.

Masks ranked only fifth on the list of measures that travellers want to see implemented, with just 64% of respondents insisting that they should be obligatory in airports and also in hotels.

To compile this data, Toluna Research surveyed 5,000 people in the US, New Zealand, India, Australia and Britain in July 2020. – AFP Relaxnews

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Covid-19 , traveller , new normal , pandemic


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