Many airlines now pleading for help to refund customers

Airlines operating flights to and from Europe are supposed to reimburse passengers for cancelled flights within two weeks under EU law. — AFP Relaxnews

Airlines are pleading for help from their clients as they face paying customers back for flights cancelled due to the coronavirus pandemic that could starve them of cash, the industry said recently.

“We are asking passengers for help... that’s true, and we’re doing it on our knees, ” the head of the International Air Transport Association (IATA), Alexandre de Juniac said on French TV and radio station BFM Business.