AirAsia updates loyalty points, passengers can redeem food and shopping vouchers

  • Malaysia
  • Wednesday, 06 May 2020

AirAsia passengers can now use their loyalty points beyond travel and flights. - AirAsia

AirAsia’s BIG loyalty programme has released a newly revamped app and allows passengers to use their points beyond flights and travel.

Members will now be able to use their points to redeem lifestyle-related deals and savings ranging from F&B and shopping to services and entertainment.

Biglife chief executive officer Spencer Lee said this revamp will add more value for AirAsia passengers.

"BIG Points have evolved from just loyalty points into a digital currency,” he said.

According to Lee, there are over 13 billion BIG Points in members’ accounts.

"This presents a huge opportunity for businesses to tap into our ecosystem and offer their products and services to our member base of over 26 million,” he said.

Some participating brands include Baskin Robbins, Nando’s, Texas Chicken, GrabFood, MPHOnline and Caring Pharmacy.

Deals redeemed will be in the form of e-vouchers, which can be used at partner merchants’ offline or online stores.

New features such as points transfer, points sharing among family members and blockchain-based points conversion on the BIG Xchange platform will be available soon.
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travel , AirAsia , loyalty programme , BIG Loyalty


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