Inefficient airlines and airports taking travellers for a ride

A passenger checking out the flight schedule display at KLIA. — The Star

Any labouring swain nervously awaiting his date for that hotel lobby assignation will have marvelled at the time-keeping skills of women so adept at making their man hang on till that very last point when – all energy, pride, confidence, irritation and hope drained – he looks up to see her glide in, the picture of innocent radiance.

Gone are the admonitions. Out come the drooping flowers. “Oh, have you been waiting? Just 45 minutes! That’s not too late is it?”