Several Malaysian hotels are listed on Smart Travel Asia magazine’s recently-unveiled Top 25 Lists for 2019, which are said to represent excellence in the travel trade.
Some of these hotels include W Kuala Lumpur, The St Regis KL and The Ritz-Carlton KL in the business category; Pangkor Laut Resort in the spa hotels category; and The Datai Langkawi in the weddings and leisure category.
Meanwhile, Shangri-La’s Rasa Sayang Resort & Spa in Penang remains a strong Top 25 performer in the leisure and spa category, cited for service, excellence in spa facilities and location.
The Lists were compiled based on a two-month voting period (May and June) by readers from all over the world. This is the 15th year that the magazine has conducted such a poll.
The market research provides insights into travel trends and brand preferences among high-travel audiences that make an average of 14 air trips within and to Asia, yearly.
Young millennials continue to influence results with a strong preference for value-for-money, bold designs and boutique hotels, while travellers in their mid-30s to early 40s seek quality brands with comfort and service, at higher prices.
Business travellers go for price and location, while seasoned travellers in their 50s and above want luxury stays and romantic locations.
Singapore Airlines is listed as the best airline worldwide and took the best cabin service claim too. Malaysia Airlines managed to take the 11th spot – a jump from #14 in 2018.
AirAsia remains the top budget airline in Asia.
Singapore’s Changi Airport is the best airport worldwide, after Seoul’s Incheon, Doha’s Hamad, and Tokyo’s Haneda. KLIA ranks at No.11.
Bali is the top holiday destination in Asia, followed by Taipei, Hong Kong and Hokkaido.
Singapore is the best city for Meetings, while two Malaysian destinations emerged in this category: Langkawi (#7) and KL (#10).
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