Booking a Malaysia Airlines flight is just one chat away on Facebook. Photo: Malaysia Airlines
Travellers planing to fly Malaysia Airlines can now book flights on Facebook. The national carrier has launched MHchat, a feature which enables passengers to make travel arrangements and pay through Facebook Messenger.
The chatbox, a partnership with travel technology company Amadeus, is the first of its kind for travellers in the country. MHchat employs artificial intelligence and is designed to mimic human conversation.
Already a subscriber? Log in
Save 30% OFF The Star Digital Access
Cancel anytime. Ad-free. Unlimited access with perks.
