At the Kansai International Airport in Osaka, Japan, passengers bags are lined up according to colour.
The evaluation process for Airports Council International’s Best Airport (Asia-Pacific) award at Shanghai’s Pudong Airport in China was an anxious affair.
This was in 2015, and Pudong had gotten high scores for almost all the items on the checklist, including airport equipment, facilities and services. Some of the things that were evaluated on were hygiene, punctuality and baggage handling.
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