The flag carrier of Singapore has taken the top spot in the world airline ranking published by AirHelp, a technology company that provides legal services to airline passengers travelling into or out of the European Union.
AirHelp has analysed the performance of airlines all around the world, considering factors such as punctuality, services and passenger experience. Ticket pricing is not taken into account in the ranking. The freshly published list sees Qatar Airways drop to third place, due to its punctuality. Singapore Airlines come top for punctuality, edging its way into first place overall. Etihad Airways completes the top three, coming in second place.