The many faces of ANA and they all come with exceptional service. Photo: The Star/S.S. Yoga
I've heard many a good thing about the business class experience on this airline. Now it’s my turn to see if all the plaudits are actually true as I’m given the chance to fly to Los Angeles from KL International Airport (KLIA) via Narita Airport in Tokyo.
Expectations are running high as I board All Nippon Airways (ANA) Flight NH816 and it’s a quick and pleasant experience coming through from the lounge at KLIA. It started really well at the check-in counter earlier – with smiling faces and exchange of pleasantries as I receive my boarding pass.
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