London’s Heathrow airport has launched many new facilities for travellers. Photo: AFP
Heathrow Airport has declared itself the world's first dementia-friendly airport after launching a programme that will train airport staff on how to help travellers suffering from cognitive decline. Air travel can be a stressful experience for even the seasoned frequent flyer. But add to that anxiety the complexities of dementia, and travelling can become an exercise in fear and frustration, says the Alzheimer's Society in Britain.
To put them at ease, all 76,000 staff members working at Heathrow Airport will be trained on how to support these flyers – most notably security staff. Passing through security has been identified as a particularly stressful part of the airport experience. Security staff will be trained on how to identify potential flyers with dementia and reduce anxiety during this step of the process.
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