Every day at 10am, Calvin Soo sits down to a very large meal. He eats, or rather, takes small bites of, all the 25 different dishes on budget airline AirAsia’s Santan menu, tasting each element carefully.
“You get very used to the taste profile this way, so if there is even a slight variance in seasoning, we can detect it instantly. Every day, we have to make sure that the quality is at its best,” he says.
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