Some time ago, a Star2 reader wrote in to complain that a B&B that she had stayed at overseas fell below her expectations.
The story went viral and the operator responded, saying that the guest’s expectations were unrealistic, and the complaints unfounded.
Already a subscriber? Log in.
Limited time offer:
Just RM5 per month.
Cancel anytime. No ads. Auto-renewal. Unlimited access to the web and app. Personalised features. Members rewards.
Follow us on our official WhatsApp channel for breaking news alerts and key updates!