The Shangri-La Hotel in Kuala Lumpur is a TripAdvisor Hall of Fame winner. Photo: TripAdvisor
You’re only as good as everyone says so, not what you think. The public can make or break you. That’s the rationale behind ratings, reviews and certifications based on feedback.
Travel site TripAdvisor has been giving its Certificate of Excellence since 2011. The award celebrates excellence in hospitality and is given only to about 10% of businesses listed on TripAdvisor that consistently achieve great traveller reviews on the site.
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