When Amazon arrived like Godzilla to the retail world, stomping out brick-and-mortar shops with speedy e-commerce delivery, small businesses suffered the brunt of the damage. But there’s a new wave of savvy entrepreneurs who still compete with the giants of retail – even in saturated markets.
Jack Haldrup, a 31-year-old San Diegan, epitomises this shift to small business 2.0. He makes US$6mil (RM24.8mil) a year selling a product that’s been around since ancient times: plain and simple bar soap. In a retail world dominated by massive players like Procter & Gamble and Unilever, how is there room for yet another soapmaker?