Damon Richardson, a born-and-raised Dallas resident in his mid-20s, tried attending Eastfield College in 2013. But he faced a hurdle so big that he eventually had to leave: He could barely read.
The college recommended he try Literacy Instruction for Texas (LIFT), a non-profit organisation that teaches thousands of adults. At the time, Richardson used his smartphone to find where in Dallas that LIFT was located – and which bus would take him there – so he could go get help improving his reading.
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