Look me in the eye

Johnny English (Rowan Atkinson) making eye contact with a Chinese agent in Johnny English Reborn. Good eye contact plays a huge role in effective communication. Get it wrong, and people will be quick to judge you. Photo: Filepic

I once worked with a man who had squint eyes. He wasn’t cross-eyed, but I could never tell if he was speaking to me or to someone standing behind my right shoulder.

On those occasions when I was sure he could only be addressing me, even when it looked as if he was staring out the office window, I found myself trying to figure out which eye I should focus on so we could at least make some sort of eye contact.