The common reasons for patient grievances in healthcare are failings in clinical care and treatment and unprofessional staff attitudes. — AFP
Everyone is a patient or potential patient. Patients have the right to safe and quality healthcare of an appropriate standard that encompasses the traditional duty of care – reasonable care and skill, with patient safety (the minimisation of harm) and co-ordination of care.
Healthcare today is more complex and is provided by teams led by doctors or dentists and which comprise other professionals such as nurses, pharmacists, therapists, etc.
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