For family, the scars of 9/11 remain forever

In this photo provided by the National Park Service/Flight 93 National Memorial are Jack Grandcolas and his wife, Lauren, the latter of whom perished on Sept 11, 2001, on United Flight 93. Photos: AP

Twenty years later, Jack Grandcolas still remembers waking up at 7:03 that morning. He looked at the clock, then out the window where an image in the sky caught his eye – a fleeting vision that looked like an angel ascending. He didn’t know it yet, but that was the moment his life changed.

Across the country, it was 10:03 a.m. and United Flight 93 had just crashed into a Pennsylvania field.