UNITED Parcel Service Inc expects to ship 1.9 million gifts and other items back to US retailers as e-commerce fuels an anticipated 26% year-over-year volume surge on “National Returns Day.”
Jan 2 is the busiest day for holiday returns in the United States. US shoppers return more packages than their peers around the globe, spurred by free shipping on orders and returns – costly perks that squeeze retailer profits.
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