IN addition to empowering and investing in employees, business owners must also be open to lifelong learning to be able to innovate, say successful small and medium enterprise (SME) leaders.
Chriszen Malaysia Sdn Bhd managing director Mandy Leong, who kickstarted her wholesale business at 18, says that her focus from the start was to make money. That changed around five years later when she launched the beauty brand and attended a class that led to the transformation of her company.
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