EMPLOYING 10 years of research and data collected from early users in the UK, MedPlanner is developing their second-generation communication app for collaboration between clinicians around the world to facilitate better communication and coordination in patient care delivery.
MedPlanner is providing clinicians with an all-in-one clinical technology-enabled solution to combat the healthcare inefficiency arising from poor communication.
“We offer the first all-in-one clinical communication platform allowing for collaboration between clinicians around the world to promote better communication and coordination in patient care delivery. Clinicians can easily share results, receive feedback on patient progress, and discuss multiple cases concurrently with their team,” said Dr Ezam Mat Ali, co-founder and chief executive officer of MedPlanner.
“With over 1 million patient-related messages each day being processed over non-compliant chat apps in Malaysia’s public hospitals, we are in a unique position in this current point in time to bring our solution into Malaysia’s healthcare delivery market,” he added.
Miscommunication between clinicians proves to be an expensive issue for the healthcare delivery industry.
A report by the Harvard Medical Institutions found that of the 23,000 medical malpractice claims and lawsuits filed in the US between 2009 and 2013, roughly 20% involved a communication breakdown between two or more clinicians. The total financial losses incurred by these cases were estimated to be US$1.7bil and approximately 1,700 of these cases involved a patient death.
Miscommunication may also result in treatment delays.
Ezam started his research in 2009 to develop the first simulation training in London to improve clinical communication through the use of high-fidelity digital technology and was in the pioneering group at University College London to complete his Master’s degree in Technology in Clinical Practice.
In 2017, with a team of software analysts and developers, a basic web-based prototype was developed in the UK to enable virtual team discussions of patient cases. The data gathered from the first prototype has shown that clinical communication has significantly improved through their platform leading to 700% increment in productivity and with a measurable improvement of revenue of £500,000 (RM2.7 mil) thanks to higher efficiency, reduction in running costs and better patient care.
The MedPlanner app uses blockchain technology.
It is currently raising funds via equity crowdfunding platform Ata Plus to further its product development and marketing initiatives to expand to five countries by 2020.
“We see a lot of potential in Medplanner and the solution they are bringing to tackle a universal issue in healthcare delivery,” said Elain Lockman, co-founder and director of Ata Plus.