Troubled times: A Boeing 777X plane takes off at the Farnborough Air Show in England. An ongoing safety and manufacturing crisis has the American planemaker keeping a low profile at the air show. — AP
CHICAGO: Boeing Co is intent on driving “transformational change” into its factories and culture based on feedback from customers, regulators and to a large part employees, the head of the planemaker’s commercial aircraft business says.
The overhaul will take years to take root and will require support from customers who’ve been burned by Boeing’s delays and quality lapses, Stephanie Pope acknowledged in her first public appearance since taking the job as part of a management shakeup earlier this year.
