HO CHI MINH CITY: Digital transformation is vital for businesses in the trading sector to stay competitive in today’s market, and they need to focus their resources and implement it methodically to derive greater efficiency, a symposium heard in Ho Chi Minh City last week.
The boom in digital technologies and the Covid-19 pandemic have changed consumer behaviour from visiting brick-and-mortar stores to buying online, and from paying by cash to digital payments, speeding up retail evolution, they said.
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