Maybank launches cross-border QR payment service


Maybank group chief executive officer of community financial services Datuk John Chong

KUALA LUMPUR: Malayan Banking Bhd (Maybank) has launched its cross-border quick response (QR) payment service for its customers travelling to Singapore, Indonesia, and Thailand as they can now make cashless and instant payment transactions via the MAE app.

In a statement, Maybank said the new offering would enable Malaysians visiting the respective countries to enjoy a cheaper, faster and more convenient payment option through the MAE app.

Maybank group chief executive officer of community financial services Datuk John Chong said the cross-border QR payment service is an essential feature that will facilitate Malaysian travellers’ abroad via the MAE app, as well as tourists coming to Malaysia to conduct cashless payments through their respective country’s currency.

“It also serves as a key to improving efficiency while promoting the digital economy and financial inclusion in the Asean region.

“This is timely as we noticed the significant increase in technological demands among the public as they look for banking solutions that offer unprecedented speed and new levels of convenience while ensuring the safety and security of their transactions, especially post-pandemic,” he said.

The bank’s cross-border QR payment service is made possible through the collaboration between Bank Negara Malaysia and Payments Network Malaysia Sdn Bhd (PayNet). Maybank is also in the works to roll out this payment feature across more countries soon.

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