KUALA LUMPUR: The introduction of digital insurers and takaful operators (DITO) helps to reach out to more vulnerable and underserved segments such as those in the gig economy, small and medium enterprises (SMEs) as well as millennials.
DITOs are businesses that conduct insurance or takaful operations by utilising digital platforms and technologies for end-to-end operations from underwriting, customer onboarding to claims processing and payments.
