KUALA LUMPUR: Ambank (M) Bhd is enhancing and strengthening its information technology infrastructure and has invested RM250mil in its digital transformation programme on a yearly basis.
AmBank Group chief executive officer Datuk Sulaiman Mohd Tahir said this is the latest trend now as consumers are shifting from physical transactions to digital.
“Over the last two years, we have seen a huge shift in the retail consumer trend.
“About 90% of them nowadays prefer to use online transactions and only 10% are still visiting banks to do their banking needs,” he said at the AmDigital Day yesterday.
Sulaiman said Ambank has laid a strong foundation for its digital initiative.
“Digitalisation is a core aspect of our DNA, particularly in driving customer-centric solutions, services and products.
“Today’s event showcases what we have in place for our clients and investors and was indeed a rousing success as we poured through the dynamic changes taking place in the world of digitalisation,” he said.
Ambank said in a statement that the AmDigital Day, themed “Next and Ahead”, showcased the bank’s digital propositions.
It was attended by 250 participants from various clientele including investors, small and medium enterprises and corporate customers.
The event saw a wide range of themes and trends within the digital realm being discussed, with AmBank leaders alongside external thought leaders from Maxis, Microsoft, Merchantrade, StashAway, Cybertronium, IDC, JurisTech and Kroll providing their insights. — Bernama