RHB and AKPK support B50 customers


PETALING JAYA: RHB Banking Group, in collaboration with Agensi Kaunseling dan Pengurusan Kredit (AKPK), is continuing to support the most vulnerable segment of individual customers via the Financial Management and Resilience Programme (Urus).

In a statement yesterday, RHB said the Urus programme is a comprehensive, extended financial assistance initiative designed to alleviate customers’ financial difficulties resulting from the Covid-19 pandemic.

The programme is available to eligible B50 customers who meet certain criteria.

The programme applies to individuals with a household income of below RM5,880; have experienced loss of employment or a 50% reduction in income; have loan and financing facilities that are currently under an existing repayment assistance programme; and have loan and financing facilities that are not in arrears exceeding 90 days as at the date of their Urus programme application.

“Upon application for the Urus programme, eligible customers are required to provide only one document demonstrating their current income or employment status.

“This includes their latest Employees Provident Fund or bank statement, income tax form, salary slip or payment vouchers, or letter of termination from employment,” said RHB.

Additionally, under Urus, RHB said customers will receive a personalised financial plan (PFP) that takes into account their existing debt obligation and the amount customers can afford to set aside for debt repayment.

The PFP includes an interest and profit waiver for a period of three months commencing from the month following the customer’s on-boarding into the Urus programme. The PFP also includes a three-month interest and profit waiver with a reduction of installments for a period of up to 24 months, in which B50 borrowers with unsecured personal financing and credit cards may also benefit from reduced interest or profit rates during this period.

Applications are open until Jan 31, 2022, with a simple application process that only requires basic documentation.

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