DESPITE the strong growth it experienced in the e-commerce space last year that was accelerated by the Covid-19 pandemic, Mr D.I.Y. Group (M) Bhd (Mr DIY Group) firmly believes that the traditional brick & mortar store setup is still the way to go for its business operations.
“We had seen the e-commerce sales figure growing from a small base. E-commerce continues to be a small but an important part of our business. But brick and mortar would always be a main part of our business. Last year e-commerce (contribution) was still less than 1% of our overall sales but its a business area that has more than tripled in revenue terms between 2019 and 2020, ” Mr DIY Group’s chief executive officer Adrian Ong tells StarBizWeek.