OCBC offers deferment, restructuring assistance to flood-affected customers

KUALA LUMPUR: OCBC Bank (Malaysia) Bhd (OCBC Bank) and OCBC Al-Amin Bank Bhd (OCBC Al-Amin) are offering loan/financing deferment and restructuring assistance to their customers that are affected by floods in Kelantan, Pahang, Terengganu and Johor.

They included corporate, small and medium enterprise (SME) and individual customers, said the bank.

In a statement today, OCBC Bank chief executive officer Datuk Ong Eng Bin said eligible personal banking and SME customers could look forward to support through a three-month deferment of instalments or a 12-month reduction in instalments.

"The bank is committed to assisting its customers, especially those who have been affected twice over

by the pandemic and now the floods.

"When the floods hit, we made a RM100,000 contribution to Mercy Malaysia for their flood relief programmes involving everyone who has been affected. But we also see the need to render more particular assistance to our affected customers as well,” he said in a statement today.

Ong added while the bank had already been in touch with several customers, it encouraged those who still needed the assistance to come forward immediately.

Personal banking customers can apply by calling the dedicated OCBC hotline 03-8317 5011 during office hours or by emailing floodrelief@ocbc.com beginning Jan 18, 2021, while SME customers may visit www.ocbc.com.my/sme/floodrelief from Jan 20, 2021 onwards to register their interest.

The bank will contact each customer to follow up on the application.

Corporate customers may call their relationship managers directly. - Bernama

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