In a statement today, the bank said this includes deferment of monthly instalments for loan and financing of up to six months on a request basis, and it is applicable to loan and financing facilities such as house financing, hire purchase and credit cards for individual customers, as well as small and medium enterprise (SME) loan and financing.
Public Bank is also waiving charges on the replacement of banking-related documents, such as bank cards, passbooks, and cheque books that have been destroyed or lost in the floods.
It is also collaborating with Lonpac Insurance Bhd in facilitating and expediting claims on losses covered by policies underwritten by the insurance company.
Managing director Tan Sri Tay Ah Lek said Public Bank stands ready to support customers who have been affected by the massive floods.
"The repayment relief would alleviate their financial burden and help in restoring their livelihoods,” he said.
Customers who require repayment relief assistance are urged to visit the nearest Public Bank branch or contact the bank’s toll-free number at 1800 22 5555.
For insurance claims-related matters, affected customers can contact Lonpac at 03-2262 8688. - Bernama