DESPITE zero experience in the food and beverage industry (F&B), Sasha Kamila took the plunge and opened Butterbee Cafe just two weeks before Malaysia was engulfed by the Covid-19 pandemic.
When the movement control order (MCO) came into force the first time in March, she said, the cafe remained closed for a month following regulations and only began operations when it was safer.
The 26-year-old shared that only the kitchen was in operation when they first re-opened, catching the Ramadan crowd and kept the lights on – on the back of beautifully crafted gift-packs of pavlovas, cream-puffs and other in-house baked pastries during the festive period.
The cafe owner began to post the cafe’s journey on Instagram and also started to take pre-orders on the platform and WhatsApp before securing orders via food delivery services, which would take away from her profit with sales commission and service charge.
Furthermore, getting a credit card terminal with a bank, she said, would take a good chunk of time, anywhere between two and three months to complete.
Believing that there would be a faster and better way, she was introduced to AmBank-Maxis SME-in-a-Box.
The Maxis Business solution, she shared, and especially Cloud POS Lite aided in ironing out kinks and made the process of marketing, consolidating out-of-cafe orders on one platform and managing a business a much smoother process.
Smarter choice for businesses
With Cloud POS Lite, online orders are done quickly, direct and it's safe.
While maintaining full control of online orders and directly managing customer requests, businesses are able to create a more convenient F&B experience.
With its fast and easy setup that only takes 24 hours, businesses would have a fully integrated online payment gateway and delivery partners for seamless onboarding.
Better yet, there are no commission fees for online orders. Instead, a fixed monthly or lifetime fee for unlimited access from as low as RM2 a day.
In line with Penjana initiatives to drive digital adoption, the Government will provide up to 50% matching grant up to RM5,000 per business.
When Kamila signed up for AmBank SME-in-a-Box, she opted for the CC (credit card) terminal which allowed her to enjoy the ease of accepting payments from all e-wallets.
Describing this centralised system as smooth and convenient - especially when keeping track of her daily financial transactions - she also had a hassle-free and seamless experience setting up, with her pre-existing current account with AmBank.
This solution package offers comprehensive product deals including comprehensive payroll solution, attractive current account interest rates and a working capital financing of up to
RM2mil without a lock-in period.
As for the SME Digitalisation grant, applicants can enjoy a grant of up to 50% or a maximum of RM5,000 of the total invoice amount from Maxis Business Solutions.
To simplify the application process, Maxis Business will help SMEs manage the entire application process with a completely digital on-boarding experience.
Business owners can also go to any Maxis stores to enquire about or apply for the grant.
In addition, business owners will also have access to a dedicated Maxis Business Help Squad to assist them to find the right digital and connectivity solutions.
For more details on Cloud POS Lite, visit https://business.maxis.com.my/en/campaign/smegrant/ and AmBank-Maxis SME-in-a-Box https://www.ambankmaxisbiz.com/
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