#digitalXdata 2020 is organised by Star Media Group Bhd with Fusionex as Exabyte Partner and Boston Consulting Group, Ernst & Young, Frost & Sullivan, Ipsos, Kantar, McKinsey and PwC as Knowledge Partners. The live virtual conference will be held on Dec 1-4 over Cisco Webex. Registration is free. For more information, visit bit.ly/digitalxdata2020
PETALING JAYA: As the pandemic further disrupts the retail scene, businesses will have to strengthen their omni-channel offerings to retain both online and offline customers.
The retail landscape has changed in recent times with the rise in e-commerce but Covid-19 has certainly accelerated many of these trends, said Chris Dann, (pic below) Ipsos group service line leader for customer experience and channel performance.
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