Maxis unveils online self assessment tool

The medium scale industries are moving ahead but still lacked speed and agility to embrace digitalisation, said Maxis head of enterprise customer experience and commercial management Tan Cheong Tatt.(file pic)

PETALING JAYA: Nearly 60% of companies that used the Digital Readiness Index (DRI), an online interactive self assessment tool launched by Maxis Bhd, are not ready to fully exploit the digital technologies offered although the Covid-19 pandemic is changing the dynamics of businesses and work.

Most of the small and medium enterprises (SMEs) have basic connectivity tools but still lack in advance solutions for operational efficiency, productivity, customer experience and employee satisfaction, said Maxis.