Cisco’s WFH mantra - simple, secure and safe


Aseem Javed, Architecture Lead for Cisco Small Business, Asean

PETALING JAYA: With more people working from home (WFH) in a world hit by the Covid-19 pandemic, cybersecurity threats are becoming a major concern for small and medium businesses (SMBs).

If there is a cybersecurity breach, your company’s data can be stolen, information technology (IT) systems can be damaged and you suffer productivity downtime and loss of business.

Cisco is the worldwide leader in technology that powers the Internet, and offers products and services designed and curated for SMBs with 10 to 20 users, or less than 100 users.

“Our customers have trusted us for years as the world’s largest provider of IT infrastructure and networking services, and business-to-business (B2B) cybersecurity, ” said Aseem Javed, Architecture Lead for Cisco Small Business, Asean during a recent free live webinar entitled SMB’s Digitization for New Normal, organised by Star Media Group Bhd, in partnership with Cisco.

Aseem spoke about how Cisco can assist SMBs to effectively enable remote working while ensuring that businesses are protected against cyber security threats.

Cisco has solutions for Connect (network activity), Compute (private or hybrid cloud), Collaborate (conferencing, video, hand/headsets) and Security.

Aseem said consumers now live in a world of instant gratification where apps and solutions are cloud delivered and have to work immediately. “What is important is - you don’t have to be a technology expert to do it (get set up with remote work). You can order and download a product right now, and have it up and running in a matter of seconds.”

He said Cisco’s mantra for WFH solutions was they have to be simple, secure and safe.

“At Cisco, we have this initiative - how do we make sure our devices become plug and play?

“Essentially, ship a box, power it on, connect to the Internet, and get the products up and running, with the configuration downloaded from the data centre.

“The experience that you get from your WFH solution - it should be simple, smart and can be deployed anywhere, securely managed, and 100% cloud delivered; no on-site IT required.”

Aseem also highlighted that Cisco has three principles regarding data security - commitment to privacy, secure by design and default, and being transparent.

He also said Cisco understands that video conferencing needs to be secure with built-in encryption and easy to use with one click sign-on, high quality video and simple screen sharing, and also flexible; so users can participate from browsers, mobile, or video room devices - even third party devices.

Cisco Webex is the leading enterprise solution for video conferencing, online meetings, screen share, and webinars. It provides ease of use, strong security and privacy, a video first experience; it can record your meetings and share your content across your devices.”

Aseem pointed out that the world-best Webex Teams platform that allows users to take their remote meeting experience to a different level.

“You have a messaging platform to share meeting notes, and applications and Excel, Word and PowerPoint files.”

He explained that Cisco solutions for SMBs were about having one single holistic approach, and an end-to-end immersive experience.

Don’t skimp on security

He pointed out that data is not safe on the public Internet.

“It is not encrypted, it is vulnerable to phishing attacks, and there is no quality of service - what if my video becomes very choppy, or the quality of the call just drops? - that is going to impact your experience and valuable time, ” said Aseem.

“Hackers do take advantage of the vulnerabilities on the public Internet and they hit us when we least expect it.

“You download something from the Internet today, there is bound to be malware. All your credit card information, customer Internet Protocol (IP) addresses are vulnerable. Or ransomware - you are locked out of your phone or laptop and you need to pay a ransom, to re-gain access to your device, ” he said.

Examples of Cisco’s secure remote worker solutions include Cisco Umbrella - a cloud-based Internet firewall that makes sure all information goes through a secure server.

There is also Cisco AMP for Endpoints which integrates prevention, detection, threat hunting and response capabilities in a single solution, leveraging the power of cloud-based analytics.

AMP for Endpoints protects Windows, Mac, Linux, Android, and iOS devices through a public or private cloud deployment.

Also, there is Cisco Duo for secure authentication - this instantly integrates with all apps, allows users to self enroll in minutes and authenticate in seconds with no codes to enter. Aseem also said Cisco constantly updates solutions to cyber security threats.

“If there is a new malware or security vulnerability anywhere in the world that we detect, we are able to create a solution in real time and push it across all Cisco devices all over the world, ” he said.

Regarding deployment, Cisco solutions work with the clients’ existing infrastructure.

“We want to do as much plug and play as possible. Nobody wants to do a complete greenfield deployment. You can begin small, and we can join you as you grow.”

The webinar recording can be viewed at bit.ly/starciscowebinar.

Visit bit.ly/cisco-smb, or call 1 800 881 292 to find out more about how Cisco can help Small, Medium Businesses in their digitisation journey.

To sign up for a free Cisco meeting solution, visit bit.ly/ciscowebex-free

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